Refund & Cancellation Policy

No cancellations, returns, or refunds.

Last updated: July 2, 2026

No cancellation

Once an order is placed and payment is completed, it cannot be cancelled. Please review the product, customization details, quantity, and delivery information carefully before placing the order.

No return

All Artisoul products, including custom pieces, wallet cards, airmail cards, phone cases, miniatures, and art items, are final sale and cannot be returned after delivery.

No refund

Payments made for confirmed orders are non-refundable. Artisoul does not provide refunds for order changes, delivery delays, customer-side mistakes, or change of mind after purchase.

Before you order

By placing an order, you agree that the order is final and that no cancellation, return, or refund request will be accepted.

Support contact

For order-related support, email artisoulminiatures@gmail.com or call +91 93848 43439.